1. Introduction

At MedFlow IO, we are committed to protecting your privacy and ensuring the security of your personal information. This Data Processing Policy outlines the types of personal data we collect, how it is processed, and the measures we take to protect your data. We are dedicated to processing your information in accordance with applicable privacy laws and regulations.

For any inquiries regarding our data processing practices, please contact our Data Protection Officer at contact@medflowio.com.

2. Data Collection

We collect personal data to provide and improve our services effectively. The data we collect depends on the services you use and how you interact with us.

• Personal Identifiable Information (PII): This includes your name, address, email address, and other contact details.
• Usage Data: Information on how you use our website and services, including your browsing habits.
• Technical Data: This includes IP addresses, browser types, and other technology on the devices you use to access our services.

Data collection is essential for service delivery and enhancement. We ensure the data collected is limited to what is necessary.

3. Data Usage

The personal data we collect is used in various ways, including:

• To provide and maintain our services, including monitoring the usage of our services.
• To manage customer relationships, including responding to your queries or complaints.
• For research and development purposes to improve our website and services.
• To provide you with news, special offers, and general information about other goods, services, and events.

We process your personal data for the purposes for which it was collected and in alignment with applicable laws.

4. Data Sharing and Disclosure

We may share your personal data with third parties in certain circumstances:

• With service providers: To facilitate our services; to provide the services on our behalf; to perform service-related services; or to assist us in analyzing how our service is used.
• For legal reasons: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• In the event of a merger, acquisition, or asset sale: Your personal data may be transferred.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We prioritize the security of your data and employ a variety of security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your information.

• Encryption of data in transit and at rest.
• Secure server configurations.
• Regular security assessments and penetration testing.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy and to comply with our legal obligations (e.g., for tax and accounting purposes).

When your data is no longer needed, we will either delete or anonymize it or, if this is not possible (for example, because your data has been stored in backup archives), then we will securely store your data and isolate it from any further processing until deletion is possible.

7. Your Data Protection Rights

You have certain rights under data protection laws. These may include the right to access, correct, delete, or restrict the use of your personal data, as well as the right to data portability.

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to erasure: In certain circumstances, you have the right to request that we erase your personal data.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at contact@medflowio.com.

8. Changes to This Data Processing Policy

We may update our Data Processing Policy from time to time. We will notify you of any changes by posting the new policy on this page.

We advise you to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Data Processing Policy, please contact us:

• Email: contact@medflowio.com
• Phone: +1 513-202-3019
• Site: https://medflowio.com/contact
• Mail: 7214 N Main St., Camden, OH 45311

We are committed to protecting your personal information and ensuring your privacy is respected.